About

CRIMINAL RESEARCH

& INVESTIGATIONS

Your Nationwide Screening Experts

As a woman-owned enterprise, CRI has distinguished itself as the premier choice in the industry for comprehensive and dependable background screening solutions. With a staff enriched by years of industry expertise, we have cultivated our reputation through unwavering dedication to excellence.

Our commitment to accuracy, privacy, and compliance, coupled with exceptional customer service, sets us apart as the gold standard in background screening. As your nationwide provider, CRI is dedicated to being the foremost authority in background screening, earning the trust of businesses and CRAs worldwide.

Professional Team

Meet Our Team

At CRI, our unparalleled expertise in the background screening industry is backed by decades of invaluable experience. Our team is comprised of seasoned professionals who are not only highly skilled but also deeply enthusiastic about what they do. We are dedicated to assembling a cohesive and proficient team of experts who share our enthusiasm for delivering top-notch services and solutions in the field of background screening.

Lauren Zuluaga

President, and Founder

Over 25 years ago, I saw a need to have background checks completed in a timely manner as well as accurately. I started in my kitchen with no more than a fax machine and a phone, contacting the clerks' offices around the country. I was able to navigate through the complexities of the different court systems, build relationships with court runners, and today we have a team of talented people that together created a powerful network throughout the United states. CRI has become synonymous with top tier wholesale providers in the industry.

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Lauren Zuluaga

President, and Founder
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Herman Zuluaga

Chief Financial Officer

With over 6 years of dedicated service at CRI and valuable experience gained from esteemed roles at Arizona Beverage and other prominent companies within the beverage sector, I bring a wealth of knowledge and expertise to the table. Through hard work, determination, and a passion for excellence, I steadily climbed the ranks to Branch Manager, overseeing a dynamic team of over one hundred employees. In this leadership position, my ability to drive operational efficiency, and consistently deliver results, exceeded expectations.

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Herman Zuluaga

Chief Financial Officer
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Staci Laird

Executive Vice President

With over two decades of dedication, I continue to contribute my skills and expertise in our corporate office in Florida. I honorably served in the United States Navy, stationed in San Diego, CA. During my tenure, I proudly served on a Submarine Tender while deployed in support of the Persian Gulf War. A graduate from National University, San Diego, CA, I earned a Bachelor of Business Administration with a focused minor in Human Resources, equipping me with the knowledge and insights necessary for navigating the dynamic corporate landscape.

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Staci Laird

Executive Vice President
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Wanda Hess

Executive Vice President of Strategic Growth

As an accomplished and results driven leader, I am privileged to serve as Executive Vice President of Strategic Growth at CRI, where I am entrusted with our organization’s expansion. My professional journey has been a persistent pursuit of excellence and initiating strategic growth has been a cornerstone of my success. With an active career spanning over 20 years, I have consistently delivered evolving growth strategies and cultivated relationships to achieve exceptional outcomes. I am enthusiastic about driving innovation and fostering industry partnerships.

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Wanda Hess

Executive Vice President of Strategic Growth
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Christina Forbes

Director of Client Services

Born and raised in the strawberry capital of the world, I reside in Florida with my husband, and our two wonderful sons who bring so much joy to my life. I have been with CRI for over a decade, starting as a receptionist and moving up to my current role of Director of Client Services where I have successfully implemented strategies that enhance client experience and streamline processes. Customer Service is my top priority, and I am enthusiastic about delivering results that go beyond expectations, making them a trusted partner for clients seeking expertise in background screening services.

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Christina Forbes

Director of Client Services
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Colleen Griffin

Director of Compliance

With over 27 years of invaluable industry experience to my role as Director of Compliance, where my passion for problem-solving and dedication to excellence lie. A career rooted in the retail sector for two decades, I possess a comprehensive understanding of both wholesale and retail operations. Since entering the industry in 1989, I’ve been inclined towards the intricacies of criminal records search processes and compliance measures that led me to specialize in this domain.

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Colleen Griffin

Director of Compliance
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Melissa Triplett

Director of Training and Development

With over ten years of experience conducting comprehensive investigations with complete understanding of principles, techniques, and procedures of the background screening industry, I have refined my skills in to lead initiatives that elevate the skills and knowledge of our teams. Whether implementing onboarding programs for new hires or assigning ongoing professional development, my goal is to stay ahead of this rapidly evolving industry and cultivate a high-performing team that is well-equipped to deliver top-notch services.

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Melissa Triplett

Director of Training and Development
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Tyler Brewer

Director of Information Technology

I take pride in being an initiative-taking and purposeful professional, leveraging my expertise and experiences to address challenges in high-pressure situations. I excel in managing multiple projects, meeting deadlines, and delivering top-notch customer service. As a Florida native and a father of three, my DNA is infused with a passion for athletics and outdoor adventures. Failing to plan, is planning to fail.

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Tyler Brewer

Director of Information Technology
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Community

Giving Back

Every year, we give our time and resources to individuals and organizations dedicated to helping others. Here are a few of our favorite charities:

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An annual family 5K that welcomes runners and walkers who are interested in getting a healthy dose of exercise while helping Moffitt carry on its mission – to contribute to the prevention and cure of cancer.
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The worlds largest event to raise awareness and funds for Alzheimer’s care, support and research.
Donating Christmas gifts to our veterans that are hospitalized during the holiday season.
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A unique, state of the art, 60 bed facility for abused, neglected or abandoned children.
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There are times when a crisis arises and that leaves someone facing a financial emergency. It’s these times, CRI will help fund our own.